Mentor Plumbing, Heating & Cooling

Completed plumbing estimate for new vanity installation in area currently lacking water supply and drainage infrastructure. Assessed crawlspace conditions and existing PVC drainage lines along concrete block walls to determine optimal routing for supply and waste connections. Evaluated finished room location with laminate flooring and baseboards to plan penetration points and connection pathways between the new vanity location and accessible plumbing infrastructure in the crawlspace below.

Returned to property for follow-up on outdoor hose bib replacement project originally estimated in October. Accessed ceiling cavity to evaluate existing plumbing configuration and install new gate valve as specified in previous site assessment. Removed two severely corroded outdoor hose bibs exhibiting significant rust, mineral buildup, and deteriorated valve bodies. Opened ceiling access point to expose copper supply lines and install shutoff valve for improved system control. Replaced both exterior hose bibs with new frost-free sillcocks, ensuring proper pitch for drainage and secure mounting to exterior siding. Restored ceiling access point upon completion of valve installation.

Responded to a clogged toilet caused by a foreign object obstruction. Successfully cleared the blockage using a plumbing snake auger, restoring proper drainage and flush function to the fixture.

Completed installation of Chrome Moen Magnetix handheld showerhead system as a return service call. The new fixture was mounted to the existing shower arm with proper sealing, featuring a chrome finish spray head connected via flexible metal hose to a wall-mounted holder with oil-rubbed bronze finish. System was tested for proper water flow and functionality, with no leaks detected at connection points.

Completed cooling maintenance on air handler unit as part of preventative maintenance membership service. Performed electrical diagnostics and measurements using digital multimeter, recording voltage and amperage readings to verify proper system operation and component performance. All measurements were within normal operating parameters, and unit is functioning as designed.

Completed plumbing membership inspection visit. Inspected under-sink P-trap assembly and water supply lines, confirming proper drainage configuration and connection integrity with no active leaks detected. Examined bathroom shower and tub fixtures including showerhead, mixing valve, and tub spout, verifying all components are functioning properly and in good working condition.

Responded to a no hot water and low water pressure complaint at a downstairs office location. Upon inspection, found a Bradford White Energy Saver tanked water heater with associated pressure components and plumbing connections. Evaluated the water heater system, pressure relief valve, expansion tank, and connected supply lines with brass fittings to diagnose the reported issues and restore proper hot water delivery and water pressure to the facility.

Completed comprehensive tune-up on 9-year-old residential air conditioning system. Performed electrical diagnostics using digital multimeter, measuring voltage at 17.3V and amperage at 0.63A to verify proper compressor operation. Inspected all electrical connections, capacitor, and wiring. System operating within normal parameters with no deficiencies noted.

Completed routine cooling maintenance member visit on residential air handler and outdoor condensing unit. Removed top cover from outdoor unit to access and inspect internal components including condenser coils and refrigerant lines. Performed standard preventative maintenance procedures, verified proper system operation, and secured unit upon completion.

Completed comprehensive tune-up on 15-year-old residential air conditioning system per customer request. Performed full system inspection, checked refrigerant levels, tested electrical connections, verified proper airflow, and cleaned condenser coils. Replaced dirty air filter with new pleated filter to ensure optimal system performance and indoor air quality. All components operating within manufacturer specifications with no deficiencies noted at time of service.

Completed comprehensive tune-up service on American Standard furnace and air conditioning system. Performed standard maintenance procedures, system diagnostics, and temperature verification readings. Assessed utility closet equipment layout including disconnected condensate pump requiring customer consultation for proper reconnection or removal.

Responded to service call for leaking tankless water heater unit that was previously installed in 2021. Upon inspection, identified active leak originating from the dirt leg (sediment trap) assembly in the gas line piping below the unit. Assessed the copper piping connections, isolation valves, and pressure relief valve for related issues, documented the condition of the installation with photographs, and determined necessary repairs to address the leak at the dirt leg connection point.

Responded to service call for refrigerator water line dispensing hot water and potential dishwasher leak. Upon inspection, accessed plumbing connections beneath kitchen cabinetry and identified refrigerator supply line cross-connected to hot water supply instead of cold water line. Documented existing copper piping configuration, brass fittings, and appliance connections. Assessed dishwasher installation and surrounding plumbing infrastructure for signs of active leakage. Photographed plumbing layout including supply lines, shut-off valves, and connection points for service documentation and repair planning purposes.

Replaced outdoor condensing unit under warranty. Inspected existing linesets for kinks or restrictions and verified proper installation and insulation of refrigerant lines and drain line routing through ceiling cavity.

Performed sewer line camera inspection on 1969-built residential property using exterior clean-out access point located in front yard. Utilized electronic locating equipment to map underground plumbing infrastructure and assess condition of main sewer line. Inspection revealed current status of drainage system, with documentation captured for property records and future reference.

Completed cooling system tune-up and diagnostic evaluation. Performed electrical measurements using clamp meter, recording amperage draw of 60 amps at 0.2 volts, and verified system temperature readings at 39.56°F, indicating proper refrigerant performance and operational efficiency.

Returned to property to replace defective gas valve under warranty. Removed and replaced faulty gas valve assembly, verified all electrical connections, and tested system operation. Performed combustion analysis using manometer to confirm proper gas pressure readings at 1.15 INWC, ensuring safe and efficient operation of heating unit.

Completed comprehensive cooling season tune-up on 9-year-old International Comfort Products air conditioning system. Performed full system inspection, verified refrigerant charge and pressures within manufacturer specifications for R-410A system, checked electrical connections and amp draw, cleaned condenser coil, and inspected air filter which was found in satisfactory condition.

Completed scheduled cooling maintenance member visit on commercial HVAC system. Performed comprehensive inspection of mechanical components including compressor assembly, electrical connections, and control systems. Verified system operation with multimeter readings showing 45.19 volts at control circuit, indicating proper electrical function. Documented equipment condition including normal wear patterns on mechanical linkages and compression spring assembly.

Responded to water leak under kitchen sink following recent remodel. Upon inspection, identified leaking connection at PVC drain elbow joint and loose fitting on chrome shut-off valve supplying flexible braided water line. Tightened all connections, replaced worn compression fittings, and secured drain assembly to eliminate leak points. Tested system under full water pressure to verify repair integrity and confirmed no active leaks present. All plumbing connections now functioning properly with no moisture detected.