Mentor Plumbing, Heating & Cooling

Removed existing garbage disposal unit from double-basin kitchen sink and reconfigured the drain plumbing system. Disconnected the disposal from the mounting assembly and existing PVC drain lines, then installed new pipe configuration to restore proper drainage without the disposal unit. Cleared cabinet space of cleaning supplies to access plumbing connections, completed all pipe connections with appropriate fittings, and verified system integrity with no leaks detected upon testing.

Responded to service call for water dripping from boiler pressure gauge. Upon inspection, identified leak at pressure relief valve connection point that worsened when outdoor water spigot was in use, indicating pressure fluctuation issue. Placed collection bucket beneath leak point to prevent water damage and assessed system for proper pressure regulation and expansion tank function.

Responded to complaint of musty odor and visible moisture in upstairs bathroom of 32-year-old home. Utilized moisture detection equipment to assess affected areas, identifying water intrusion at wall-to-wall corner and ceiling-to-wall junction. Inspection revealed discoloration and staining on textured drywall surfaces, indicating active moisture penetration requiring further investigation to locate source of leak.

Completed comprehensive air conditioning tune-up on 6-year-old system per promotional maintenance program. Performed full system inspection including electrical connections, capacitor testing, contactor examination, and refrigerant level verification. Replaced heavily soiled air filters that showed significant dust and debris accumulation. All components found operating within normal parameters with no deficiencies noted. System tested and confirmed functioning properly upon completion.

Completed maintenance plan renewal inspection on residential furnace system. Diagnosed failed inducer motor assembly during routine inspection and sold replacement unit to customer. Ordered OEM inducer motor with expected delivery within 2-3 business days. Accessed furnace cabinet and documented current blower motor assembly, internal wiring harnesses, and existing inducer motor connections for replacement preparation. System components including blower assembly, electrical connections, and ductwork inspected and photographed for service records. Unit remains operational pending inducer motor replacement upon parts arrival.

Replaced defective bathtub drain stopper assembly to restore proper drainage function. Removed old stopper mechanism, cleaned drain opening, and installed new stopper unit to ensure watertight seal and smooth operation.

Performed routine maintenance flush on tanked water heater to remove sediment buildup and ensure optimal performance. Inspected drain pan and surrounding components, noting accumulation of debris and mineral deposits that were addressed during the service. Unit returned to normal operation with improved efficiency.

Responded to no cooling complaint on attic-mounted air handler unit. Found Y1 wire improperly connected at thermostat terminal, causing system communication error and preventing compressor operation. Corrected Y1 wire termination at thermostat, verified proper connection at air handler control board, and confirmed system returned to normal cooling operation.

Responded to no-cool call where system was set to cooling mode but delivering heat instead. Upon arrival, verified thermostat display was functioning and unit was powered on. Performed diagnostic testing using digital multimeter to check electrical components and control circuits. Inspected wire connections at control board and verified proper seating of multi-pin connector harness. Identified reversing valve issue preventing proper refrigerant flow direction for cooling operation. Tested capacitor readings and confirmed proper voltage supply to system components. Corrected wiring sequence at control connector to restore proper cooling cycle operation. Cycled system through multiple operations to verify cooling mode engaged correctly and heat mode functioned as designed. System now operating within manufacturer specifications with proper temperature differential in cooling mode.

Completed routine cooling maintenance visit under preventative maintenance plan. Inspected and tested dual-run capacitor (C65R model, 370VAC rated at 35+5 μF) for proper operation and measured voltage at 54.1 VAC to verify electrical supply to HVAC system components.

Responded to service call for tanked water heater maintenance. Upon inspection, identified that the water heater sensor required cleaning to restore proper functionality. Successfully cleaned the sensor, removing accumulated sediment and mineral deposits that were interfering with accurate temperature readings. Verified proper operation of the water heater system, including all connections, pressure relief valve, and venting components. Unit returned to normal operating condition with sensor functioning correctly.

Returned to property to complete installation of tub waste and overflow assembly along with shower cartridge replacement that was previously sold. Accessed plumbing system through wall and ceiling openings to reach drainage and fixture components. Installed white PVC drainage piping with proper elbow fittings and connections for the tub waste and overflow system, securing all pipes to wooden framing members with metal brackets per code requirements. Replaced shower valve cartridge and verified proper operation of mixing valve. All plumbing connections were tested for leaks and proper drainage flow before completing the installation.

Responded to service call for frozen hot water shower lines that sustained damage over winter months. Conducted thorough assessment of accessible bathroom shower installation with white subway tile walls and dual grab bar safety features. Evaluated extent of freeze damage to hot water supply lines serving shower fixture with handheld chrome showerhead on adjustable sliding bar. Determined that proper winterization and insulation protection will require fiberglass wrap installation around vulnerable water lines. Assessment confirmed that scope of work necessitates partial disassembly of shower components to access supply lines behind tile walls. Project will involve careful removal and reinstallation of shower fixtures, potential reorientation of showerhead mounting system, and strategic placement of insulation materials to prevent future freeze events. Documented existing bathroom configuration including accessibility features such as wall-mounted grab bars and fold-down shower seat

Responded to service call for persistent water leakage at boiler system. Identified leaking valve on water supply line feeding into boiler unit, which was discovered as a new issue following recent boiler repair work. Inspected system components, documented conditions with photographs of thermostat wiring configuration and electrical junction box in mechanical space, and assessed plumbing connections to determine source of water accumulation on floor. Leak isolated to feed line valve requiring replacement to resolve ongoing water discharge issue.

Completed cooling maintenance for club member. Performed comprehensive system diagnostics and electrical testing on outdoor condensing unit. Measured and recorded voltage and amperage readings to verify proper electrical operation and component performance. All readings within manufacturer specifications. System operating efficiently with no issues identified. Unit cleaned and inspected per maintenance protocol.

Responded to shower leak complaint affecting flooring below. Upon inspection, identified deteriorated shower drain assembly with compromised seal allowing water penetration through subfloor. Removed existing drain flange and cleaned surrounding area. Installed new drain assembly with proper waterproof gasket and verified secure seal to prevent further water intrusion. Tested system for proper drainage and confirmed no active leaks.

Provided estimate for complete mini split system replacement in townhome unit. Assessed existing equipment layout including current wall-mounted units and measured spacing requirements between components and vertical clearances for proper installation of new ductless mini split system.

Conducted evening consultation for complete HVAC system replacement at residential property. Existing heating system experienced failure during previous winter season and requires full replacement. Evaluated current basement mechanical room configuration including existing ductwork infrastructure, water heating equipment, and humidification components. Assessed exterior access points and clearances for new equipment installation. Documented existing gray metal ductwork system with multiple bends and transitions, copper piping runs, and current humidifier unit mounted to supply plenum. Reviewed customer interest in tankless water heating option as alternative to conventional tank-style unit currently installed. Photographed basement mechanical space showing concrete block foundation walls, floor joist clearances, and utility access window for equipment removal and installation planning. Documented exterior siding conditions, deck access, and paver walkway approach for equipment delivery

Responded to leaking garage faucets and successfully repaired two outdoor hose bibs mounted on exterior wall. Accessed plumbing connections through ceiling space, inspected copper supply lines and mounting hardware, replaced worn internal components, and tested both fixtures to confirm proper operation with no active leaks upon completion.

Responded to service call for delayed HVAC control panel responses and malfunctioning dehumidifier control buttons preventing humidity percentage adjustments. Inspected recently installed system (January 2026) including basement-mounted dehumidifier unit with green indicator lights and mesh filter, along with connected furnace/air handler unit with associated ductwork and control components. Documented equipment condition and control interface issues via photographs for warranty claim processing, as system remains within manufacturer warranty period.