Mentor Plumbing, Heating & Cooling

Completed HVAC system evaluation for 18-year-old furnace with non-operational blower motor and draft inducer issues. Existing air conditioning system assessed and determined to be in satisfactory working condition. Documented equipment condition and mechanical room configuration, including air handler unit, refrigerant line routing, and ceiling-mounted HVAC components. Provided replacement estimate for furnace system while confirming AC unit does not require replacement at this time.

Returned to site for second visit to replace main control boards and PM module on HVAC system. Materials were ordered with estimated arrival in 3-5 days; some components have been received while awaiting remaining parts. Upon arrival of all verified materials, approximately 2 hours will be required to complete the board replacement and system restoration.

Returned to complete sold repair work on HVAC system. Performed electrical diagnostics using clamp meter to verify proper amperage readings and system operation. Connected and terminated multiple control wiring circuits at terminal block, including spare circuits, EAC, and ISM control wiring to ensure proper system functionality and communication between components.

Responded to a backup issue affecting the downstairs toilet. Upon inspection, discovered insulation material obstructing the toilet bowl, which was successfully extracted and removed. Additionally, addressed a malfunctioning flush chain mechanism inside the toilet tank to restore proper operation.

# Service Report ## Summary Responded to customer report of loud bang, system shutdown with intermittent operation, and beeping alarm. Performed diagnostic inspection of furnace system and identified inducer motor assembly with significant corrosion on mounting bracket and base plate requiring immediate attention for safe operation. ## Work Performed Upon arrival, conducted comprehensive safety inspection of furnace system in response to reported loud bang and subsequent operational irregularities. Performed visual and operational assessment of all major components including heat exchanger, blower assembly, control board, and venting system. Inspected furnace cabinet and identified Kobelco-branded unit with connected humidifier system and PVC venting. Verified proper electrical connections at wall-mounted control box and traced all wiring for signs of arcing or damage that could explain reported noise and system behavior. Focused investigation on inducer motor assembly after notin

# HVAC Maintenance - Club Visit Summary Completed heating system inspection and club membership enrollment for residential property. Customer enrolled in both HVAC and plumbing maintenance programs during this visit. ## Service Description Performed comprehensive heating maintenance inspection on residential forced-air furnace system located in basement utility area. Conducted visual assessment of exterior furnace cabinet, ductwork connections, and surrounding mechanical equipment. Removed furnace access panel to inspect internal components including heat exchanger assembly, blower motor, electrical wiring harnesses, control board, and gas connections. Examined heat exchanger for signs of cracks, corrosion, or deterioration. Inspected blower motor assembly and verified proper mounting and electrical connections. Reviewed control board for any visible signs of damage, burnt components, or loose connections. Assessed wiring throughout unit, noting multiple color-coded wire runs conne

# Service Report: No Heat Call - Furnace System Responded to no heat service call for residential forced air furnace system. Upon arrival, performed system diagnostic and inspection of heating equipment. Found furnace in non-operational status with no heat output to living spaces. Conducted thorough visual inspection of furnace components and air handling system. Identified severely restricted airflow due to heavily contaminated air filter. Filter media was completely clogged with accumulated dust, debris, and particulate matter, blocking approximately 90% of airflow passage. The 16x20x1 filter had not been changed within recommended service intervals, resulting in excessive dirt loading that prevented adequate air circulation through the heat exchanger. Removed and replaced the failed air filter with new filter media meeting manufacturer specifications. Verified proper filter installation and secure seating in filter rack. Inspected ductwork connections and verified system integrit

Serviced gas water heater with blue indicator light operational on control panel. Inspected and verified proper function of gas shut-off valve with red handle. No leaks detected during inspection; system operating within normal parameters.

Returned to complete scheduled boiler maintenance under warranty coverage. Successfully replaced defective pump and verified proper system operation with combustion analysis. Burner assembly functioning correctly with normal flame pattern observed during final inspection.

Conducted site visit to assess replacement needs for multiple faucets (one in kitchen, two in women's restroom, and one in solo restroom). Documented existing plumbing fixtures with photographs, noting significant oxidation and rust on current valve assemblies and connections. Prepared estimate for basic replacement fixtures as requested by client.

Successfully cleared a drain line using snake and jetting methods to remove debris and sediment. Visual inspection of the AH drain pipe revealed standing water with visible sediment accumulation and mineral buildup along interior walls, confirming effective restoration of proper drainage function.

Performed thorough dryer vent cleaning service, removing significant lint and debris accumulation from the vent system as documented in photos. Inspection revealed substantial buildup within the ductwork that was restricting proper airflow, which was fully cleared to restore optimal dryer ventilation performance.

Performed comprehensive furnace tune-up, including inspection of control board wiring connections and verification of proper terminal connections. Conducted diagnostic testing with electronic measurement equipment to confirm system functionality and proper voltage readings. All connections were secure and system is operating within manufacturer specifications.

Conducted site assessment for new gas line installation to service pool heater. Observed existing meter setup with significant corrosion on iron pipes and connections. Need to confirm pool heater BTU requirements to properly size the new gas line and determine if system requires pounds configuration based on load requirements.

Resolved water leak at commercial property by replacing deteriorated supply line connections between wall shut-off valves and sink fixture. Removed corroded fasteners and installed new braided stainless steel supply lines with proper seals, ensuring complete elimination of the leak and proper function of the Studor mini-vent system.

Diagnosed malfunctioning Trane thermostat displaying error code 14 with flashing red indicator light. Found unit reading 7°F despite 68°F setpoint and observed warning triangle on display. Replaced batteries and reset system to restore proper operation.

Performed scheduled heat maintenance on two units. Inspected interior components including circuit board, wiring connections, and copper lines for proper operation. Verified thermostat functionality, confirming heat mode operation with current temperature reading 66°F and set point at 65°F.

Returned to complete previously sold dig job (iDig #2606904401-000) and utilized electronic detection equipment to locate underground utilities prior to excavation. Prepared site by clearing debris from work area and exposing soil for inspection, with inspector scheduled same-day for verification of completed work.

Performed routine tune-up on air handler unit, discovering significantly clogged air filter which was restricting system airflow. Electrical testing with SC480 clamp meter confirmed system drawing 0.52A with normal voltage readings. Recommended regular filter replacement to maintain system efficiency and prevent future airflow issues.

Successfully completed installation of a kitchen faucet replacement (option 2) as sold previously. Installed new chrome single-handle faucet with separate sprayer/soap dispenser on the double-basin composite sink, connecting all required supply lines and ensuring proper function of the new fixture.