HVAC & Plumbing Services in Willoughby, OH

Responded to no heat call on furnace system. Thermostat was clicking but system not producing heat. Performed complete system diagnostics and combustion analysis using Testo 310 II flue gas analyzer. Verified furnace operation and measured combustion efficiency at 92.2% with stack temperature of 117.3°F. Carbon monoxide levels measured at 15 ppm in flue and 22 ppm air-free, oxygen at 6.7%, and CO2 at 8.03% - all readings within acceptable parameters. Excess air measured at 42.0%. Identified and resolved issue preventing heat call from thermostat. System restored to proper operation with all safety parameters confirmed within manufacturer specifications.

Responded to warranty call for compressor noise on shutdown. Inspected system and measured delta T at furnace, recorded head pressure readings, and documented outdoor and indoor unit model and serial numbers. Checked air filter condition and captured photos of equipment data plate and temperature measurements for technical review. Information forwarded to appropriate technical personnel for warranty evaluation and further diagnosis.

Responded to service call for toilet flush valve replacement assistance. Upon arrival, found customer had attempted to replace the flush valve but encountered difficulties completing the installation. Removed tank lid and assessed the internal tank components. Successfully completed the flush valve replacement, ensuring proper alignment and secure connections of the new blue flush valve assembly. Adjusted float mechanism and water level settings. Tested flush operation multiple times to verify proper function and confirm no leaks at valve connections or tank base. Reinstalled tank lid and left toilet in full working order.

Responded to service call for upstairs mini-split unit with malfunctioning louvers that would not close completely. Inspected wall-mounted indoor air handler, verified louver motor operation, and adjusted swing mechanism to restore proper closure. Unit tested successfully with louvers now opening and closing through full range of motion.

Responded to reported leak on Weil-McLain boiler system. Upon inspection, discovered active water infiltration affecting boiler piping and surrounding basement area. Evidence of chronic moisture issues present, including significant efflorescence on masonry walls and standing water on concrete floor. Investigated leak source at copper piping connections and boiler base, collected sediment samples from system for analysis. Documented conditions with photographs showing deteriorated basement environment, compromised drain pan positioning beneath vertical copper supply lines, and mineral deposits indicating long-term water exposure. Recommended immediate repair of identified leak points and comprehensive moisture remediation to prevent further system damage and maintain safe operating conditions.

Completed rough-in measurements and site assessment for toilet installation requiring concrete demolition. Measured spacing between existing copper supply lines protruding from floor to ensure proper fixture placement and compliance with plumbing code requirements for new toilet rough-in.

Returned to site to complete mini-split system startup and commissioning. Verified all electrical connections at the terminal block, including power supply wiring (L1, L2) and control circuit connections, ensuring proper voltage distribution and secure terminations. Confirmed system energized successfully with all components operating within manufacturer specifications.

Returned to property to perform dye and search service on refrigerant system following appropriate wait period from initial dye injection. Utilized digital manifold gauge set to measure system pressures and temperatures, confirming refrigerant charge levels and verifying superheat and subcooling readings. Conducted thorough visual inspection of refrigerant lines, coils, and connections using UV detection equipment to identify any refrigerant leaks that would fluoresce under UV light. System operational parameters were within normal range during testing, and all findings were documented with photographic evidence for service records.

Completed system startup and commissioning on newly installed HVAC air handler unit. Performed diagnostic testing using digital manometer to verify proper static pressures and airflow across the system. Identified humidifier drain line issue where 3/4" vinyl tubing was installed but requires 1/2" tubing for proper connection; material was unavailable on service vehicle at time of installation. System startup for heating mode is pending completion of electrical circuit replacement by electrician. All accessible components tested and verified operational, with return visit scheduled to complete heating startup procedures and install correct humidifier drain tubing once electrical work is finalized.

Completed cooling maintenance club visit for air handler experiencing rattling noise. Performed diagnostic testing with digital multimeter, obtaining readings on electrical components. Inspected and documented HVAC filter condition, which appeared clean with proper pleating intact and filter housing secure.

Returned to property to perform leak search on outdoor HVAC condensing unit as previously sold. Connected refrigerant gauges and service hoses to unit's service ports to diagnose reported system issue. Upon inspection, noted corroded service valve and weathered refrigerant line connections showing signs of potential leak points. Performed thorough leak detection procedures on all refrigerant line connections, service ports, and accessible joints. Additionally addressed customer inquiry regarding dryer vent cover installation, advising that such modifications may violate local building codes and would require further evaluation for compliance.

Conducted on-site assessment for gas line installation to supply pool heater at residential property. Evaluated existing utility infrastructure and determined optimal routing path for new gas line from main service connection to proposed pool heater location. Marked proposed gas line pathway on ground surface with spray paint indicators to identify trenching requirements and avoid conflicts with existing underground utilities. Assessed soil conditions and grading requirements for proper installation depth and code compliance. Documented site conditions including proximity to property boundaries, existing fencing, and landscaping features that will need consideration during installation phase.

Responded to callback for water leak on new HVAC installation. Upon arrival, inspected condensate drain system and identified improper pitch on PVC drain line causing water to pool at connection point. Corrected drain line slope to ensure proper gravity flow, verified all PVC joints were secure and properly glued, and tested system operation to confirm leak was resolved.

Responded to Unit 4 for sewer line backup with sewage discharge from outdoor cleanout. Upon arrival, found the cleanout cap had detached, allowing raw sewage to overflow onto the ground surface. Assessed the main sewer line blockage causing the backup condition. Documented the extensive sewage contamination in the affected area showing deteriorated surfaces and standing wastewater. Addressed the immediate sewer emergency and restored proper drainage function to prevent further sewage discharge from the cleanout access point.

Completed installation of customer-supplied bidet toilet system in residential bathroom. Installed modern elongated bowl toilet with integrated bidet seat featuring electronic control panel. Secured all mounting hardware, connected water supply lines, and tested bidet functionality. Verified proper flush operation, checked for leaks at all connection points, and ensured electronic controls were functioning correctly. Toilet installed on existing marble-style tile flooring with proper wax ring seal and floor bolts. All components operating as designed upon completion.

Responded to no hot water complaint at residential property. Upon arrival, inspected tanked water heater system including expansion tank, copper supply lines, and shut-off valves. Diagnosed faulty heating element preventing proper water temperature. Replaced defective heating element, tested thermostat functionality, and verified all connections secure. Flushed sediment buildup from tank bottom to improve heating efficiency and extend equipment lifespan. Confirmed system restoration with hot water delivery at appropriate temperature. Inspected expansion tank mounting and pressure relief valve for proper operation. All plumbing connections checked for leaks, system pressurized and cycled through complete heating cycle to ensure reliable performance before departure.

Responded to service call for air conditioning unit with reported water leakage. Upon inspection, discovered active condensation on evaporator coil assembly and drainage system components. Examined condensate drain line connections, including elbow fitting and copper piping, noting normal moisture accumulation on coil fins consistent with system operation. Verified proper drainage function and confirmed unit was cooling effectively with no blockages detected in the drain system.

Performed camera inspection on kitchen sink drain line to diagnose clog located below garbage disposal unit. Video inspection revealed blockage in drain line, documented findings with photographic evidence of affected sink and surrounding plumbing fixtures for service records.

Responded to concerns regarding damp carpets and mildew odor in basement area potentially related to two-year-old furnace system. Conducted thorough inspection of furnace and surrounding mechanical equipment, including water heater and associated plumbing connections. No active water leakage detected from furnace unit or condensate drainage system. Documented existing mechanical room conditions with photographic evidence showing furnace installation, water heater, venting configurations, and exterior foundation area. Provided replacement options and recommendations for system evaluation to address moisture concerns and indoor air quality issues.

Responded to complaint of damp carpets and mildew odor in condo suspected to be related to basement furnace. Upon inspection, confirmed no visible water leakage from the two-year-old furnace unit itself. Inspected exterior HVAC disconnect box and condensate drainage system. Found exterior condensate discharge line and drainage area near foundation, which may be contributing to moisture infiltration if improperly graded or if condensate is pooling near building perimeter. Documented electrical disconnect condition and exterior drainage configuration with photos for reference. Advised customer that the moisture issue does not appear to originate from furnace malfunction but may be related to condensate drainage routing or other external water intrusion sources requiring further investigation by appropriate trades.