Terms & Conditions

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared
with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receiving text messages from Kobella Plumbing Heating Cooling, you may receive messages
related to the following (provide specific examples):

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at
[Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may
receive up to [2] SMS messages per week related to your [appointments/billing, etc.].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing
plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Kobella Plumbing Heating Cooling in the following ways:
• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS
message you receive and no further messages will be sent. Alternatively, you can email us at
info@choosekobella.com.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help
directly from us at info@choosekobella.com.
Additional Options:
• If you do not wish to receive SMS messages, you can choose not to check the SMS consent
box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting “STOP.”
• For assistance, please email info@choosekobella.com.
• Message frequency may vary

What To Expect

Discover The Kobella Difference

Integrity

We provide unmatched repair, replacement, and maintenance services using only the highest quality parts and equipment.

Responsive

When you call us from 8 a.m. to 8 p.m., a technician will arrive that same day to provide the needed services.

Professional

Our knowledgeable technicians do jobs quickly without compromising our commitment to excellence.

Satisfaction Guaranteed

Our team is dedicated to ensuring your 100% satisfaction with every service we perform.

Trusted & Recommended

Our experts have the expertise, training, and extensive industry experience to deliver the highest quality services.

Upfront Pricing

No surprise or hidden fees when you get your invoice. We’re upfront and transparent about pricing from start to finish.

Integrity

We provide unmatched repair, replacement, and maintenance services using only the highest quality parts and equipment.

Responsive

When you call us from 8 a.m. to 8 p.m., a technician will arrive that same day to provide the needed services.

Professional

Our knowledgeable technicians do jobs quickly without compromising our commitment to excellence.

Satisfaction Guaranteed

Our team is dedicated to ensuring your 100% satisfaction with every service we perform.

Trusted & Recommended

Our experts have the expertise, training, and extensive industry experience to deliver the highest quality services.

Upfront Pricing

No surprise or hidden fees when you get your invoice. We’re upfront and transparent about pricing from start to finish.

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Our Reviews

See What Your Neighbors Are Saying

Had a new combi unit installed to replace an aging boiler and water heater. Couldn’t be happier with the install team! Very professional, knowledgeable, and passionate about their work. They paid attention to the details and executed very well. Extremely happy with the install. Looking forward…

Seth G.

Seth G.

Had a wonderful experience with Kobella. The appointment was set in a very timely fashion. The service technician, Bruno, was professional and courteous. He explained the problem, the different remedies and performed the work quickly and expertly. He cleaned the work area thoroughly and made sure…

Loretta R.

Loretta R.

Our go to call for anything related to plumbing, heating, or cooling. Always available quickly, call ahead prior to arrival and show up on team. Every team member is professional and displays Significant professional knowledge. Have recommended their service to others and feedback has been the…

Mathew R.

Mathew R.

I’m so happy with my new air duct installation! Jon, Greg and the crew were an absolute pleasure to work with from start to finish. Very knowledgeable, hardworking and trustworthy guys who went above and beyond. Super impressed!! Highly recommend Kobella 10/10!!

Carla M.

Carla M.

Kobella did a great job moving my sump drain, replacing the sump pump, and adding a secondary pump with battery backup. They were able to do all of the work the same day as the site survey, and their staff was very friendly and professional. I…

John G.

John G.